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Old 07-07-2009, 11:43 AM   #1 (permalink)
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Default Restore Speed Dial List

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We had a person that moved from one organization to another. We had a backup of his Storm done before he left, then we wiped the Blackberry restore it, then activated it on the new BES server. The Speed Dial list did not get restored.

Did the desktop manager backup actually back up the speed dial list, or not?

When looking at the items it wants to restore, I do not see something like speed dial list, so I am not even sure it is in the backup file.

Anyone know?

Thanks,

Sean
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Old 11-04-2009, 10:29 AM   #2 (permalink)
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Quote:
Originally Posted by sdonaghey View Post
We had a person that moved from one organization to another. We had a backup of his Storm done before he left, then we wiped the Blackberry restore it, then activated it on the new BES server. The Speed Dial list did not get restored.

Did the desktop manager backup actually back up the speed dial list, or not?

When looking at the items it wants to restore, I do not see something like speed dial list, so I am not even sure it is in the backup file.

Anyone know?

Thanks,

Sean
I have a similar problem: ungraded os in my Bold: where is the speed dial list in the backup file? I would like to restore that and only my contacts instead of all the backup.

What is the name of the speed dial list in the DM backup listing???

Thank you!
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Old 11-04-2009, 10:34 AM   #3 (permalink)
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I am pretty sure the database name for speed dials is Quick Contacts.
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Old 11-04-2009, 10:49 AM   #4 (permalink)
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Originally Posted by juwaack68 View Post
I am pretty sure the database name for speed dials is Quick Contacts.
Thank you very much! It is Quick Contacts ;)
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