BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 07-08-2009, 10:27 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Sep 2008
Location: Cayman Islands
Model: 8900
Carrier: DIGICEL - KY
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default LCD & Other Issues

Please Login to Remove!


I am having issues, my BOLD's LCD has gone and is unusable, now i am trying to backup all the info via BB Manager and am having no luck, it gets stuck on connecting to device and nothing has happened, the device has a simple password on it, which it prompts me for when i attach the device via USB and it does show the device PIN, i just cant get access to any of the DB (contacts for me being the most important), the device is not on a BES.

any help in recovering the data would be appreciated.

El Josh
Old 07-08-2009, 02:06 PM   #2 (permalink)
CrackBerry Addict
Klotar's Avatar
Join Date: May 2007
Location: Winnipeg MB Canada
Model: 9700R
PIN: On Request
Carrier: Rogers Wireless
Posts: 902
Post Thanks: 0
Thanked 1 Time in 1 Post

Ensure that you are entering the simple password correctly. What you may think is "111" on the phone may actually be "www" on the PC, or "123" is actually "wer".
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.