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eyemitalian 07-09-2009 10:19 AM

Emails won't come through anymore
Hi all, purchased my 8300 series blackberry in February. Initial set up was fine, no problems recieving emails. Within the last week however, my emails have stopped coming through. Nothing new was done to the upgrades, service plan changes, etc. In other words, same service as when I bought the phone. What could have caused this sudden stop in recieving emails? It is an internet based email account, yahoo if that info helps. Thanks all!


jsconyers 07-09-2009 10:21 AM

Welcome to the forums.

Have you tried a battery pull?

You may need to resend your service books:
How do I resend my service books? - BlackBerryFAQ

eyemitalian 07-09-2009 10:28 AM

Wow, nice on the quick response. I did a full shutdown reboot first. Nothing. Then I did a shutdown, battery pull.....battery insert and restart. No luck! Also tried re-registering my email account through set up wizard. told me account already exists. Flaberghasted!!!!

jsconyers 07-09-2009 10:35 AM

When you do a battery pull, keep the device powered on.

1st step to take if device is having problems? - BlackBerryFAQ

Create a username and password, the login to BIS website, then click resend service books.

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