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Old 07-09-2009, 10:19 AM   #1 (permalink)
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Hi all, purchased my 8300 series blackberry in February. Initial set up was fine, no problems recieving emails. Within the last week however, my emails have stopped coming through. Nothing new was done to the phone.....no upgrades, service plan changes, etc. In other words, same service as when I bought the phone. What could have caused this sudden stop in recieving emails? It is an internet based email account, yahoo if that info helps. Thanks all!

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Old 07-09-2009, 10:21 AM   #2 (permalink)
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Welcome to the forums.

Have you tried a battery pull?

You may need to resend your service books:
How do I resend my service books? - BlackBerryFAQ
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Old 07-09-2009, 10:28 AM   #3 (permalink)
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Wow, nice on the quick response. I did a full shutdown reboot first. Nothing. Then I did a shutdown, battery pull.....battery insert and restart. No luck! Also tried re-registering my email account through set up wizard. told me account already exists. Flaberghasted!!!!

Last edited by eyemitalian : 07-09-2009 at 10:32 AM.
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Old 07-09-2009, 10:35 AM   #4 (permalink)
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When you do a battery pull, keep the device powered on.

1st step to take if device is having problems? - BlackBerryFAQ

Create a username and password, the login to BIS website, then click resend service books.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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