Originally Posted by julianna1973
Im the mobile girl in my family & its my "job" to set up all new mobiles etc & personalise them!!
Thats not a hassle normally but now 2 members of my family have got Blackberrys & Im finding it a lot different to other mobiles so i need some pointers.
Have worked out some things myself & got a little help from the guy in the vodafone store but now im trying to sync it with my iMac 10.4, cd installed fine, i clicked on the contacts i want synced but when the sync went thru, it failed, 3 times. I dont know where i am going wrong!
Also, what format does the ringtones have to be in on Blackberrys?
& is it possible to add applications onto the home page? Would like to move Facebook to the home page & others etc but im not sure if it can be done!
In case it matters, the Blackberrys are a Bold & a Curve
Backup all applications before resetting the BlackBerry device using the Backup and Restore tool on the BlackBerry Desktop Manager..
Performing a soft reset on the BlackBerry device
Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT-CAP-DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer. For more information about soft resets.
Note: This does not apply to the BlackBerry® Pearlxxx8482; smartphone.
Performing a hard reset on the BlackBerry device
The first step in troubleshooting a network, software or hardware error is often to perform a hard reset. With Java® based devices, this is accomplished by removing the battery. A hard reset on a C++ based device is accomplished by pressing the Reset button. For more information about hard resets.
Performing a master reset
The master reset feature is not available on the BlackBerry device and is only applicable to selected manufacturer devices. A master reset removes all user-installed applications and data, including BlackBerry Connect software. For more about master resets, contact your service provider.