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Old 07-13-2009, 11:47 AM   #1 (permalink)
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Default Rules Using Outlook 2007 and a BB

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I have a question.....

I have a Bold with BES 4.1.6.20 (MR5 Rollup) (Bundel 144)

The question is, I have rules setup in outlook with specific folders under my inbox for organization.

my BOLD was just recently replaced due to a faulty screen.
Before the BB was replaced I would get emails on my handheld for everything. I would open up said email that is to be routed to a folder in outlook, and I would see it read it and forward it with no issues what so ever. Then it would be removed from my inbox on my BB. If I wanted to get to it again I could open up the folder view and search for it. No issues this way what so ever. I liked it this way. I get tons of alerts for various systems in our network. So having it removed from my inbox on my BB was nice.
Ok got the new one, enterprise activated it and now everything is all in my inbox now..

Now my questions is how can I get it back to the way it was???? I want the emails removed from my view on my BB once I read them.

Thanks everyone in advance..
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Old 07-14-2009, 09:28 AM   #2 (permalink)
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Are all new incoming message behaving like this or did this just happen to older messages that were pushed due to Enterprise Activation?
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Old 07-14-2009, 10:08 AM   #3 (permalink)
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Ok everyone Thanks for looking at this post..

I figured it out.

When you have rules set in outlook your email message will hit your inbox first. (I think everyone knows this) Then it will show up as a new message on your BB. If you go into your messages then hit your menu button scroll down to:

Options>General Options>

You will see an option to xxx8220;hide filed messagesxxx8221;
When this is set to yes it will remove the messages that you have rules for and put them in the appropriate folder. Moving them from the mail message icon to their location. NOT removing them from your BB. I find this useful in keeping your inbox clean on your BB.
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