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Old 07-16-2009, 10:57 AM   #1 (permalink)
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Default Multiple user (send using) gone....

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I have multiple users on my BB (hotmail, gmail, ymail) Yesterday, my new company set me up on their BES server. Now, when creating an email, the "send using" option for choosing what email to send from is gone.

Can you help me get this back?
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Old 07-16-2009, 11:01 AM   #2 (permalink)
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Welcome to the forums.

I would start with a battery pull. If that doesn't work, I would suggest resending service books.

1st step to take if device is having problems? - BlackBerryFAQ
How do I resend my service books? - BlackBerryFAQ
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Old 07-16-2009, 11:07 AM   #3 (permalink)
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Could your company have pushed a policy disabling it when you joined the BES?

-jk
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Old 07-16-2009, 11:08 AM   #4 (permalink)
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I would suspect an IT policy disallowing the service....
check with your BES admin.
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Old 07-16-2009, 11:29 AM   #5 (permalink)
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Yup, that's one of the first things that gets restricted when you go on the corporate BES - personal email.
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