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Old 07-16-2009, 10:57 AM   #1 (permalink)
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Default Multiple user (send using) gone....

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I have multiple users on my BB (hotmail, gmail, ymail) Yesterday, my new company set me up on their BES server. Now, when creating an email, the "send using" option for choosing what email to send from is gone.

Can you help me get this back?
Old 07-16-2009, 11:01 AM   #2 (permalink)
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Welcome to the forums.

I would start with a battery pull. If that doesn't work, I would suggest resending service books.

1st step to take if device is having problems? - BlackBerryFAQ
How do I resend my service books? - BlackBerryFAQ
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Old 07-16-2009, 11:07 AM   #3 (permalink)
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Could your company have pushed a policy disabling it when you joined the BES?

Old 07-16-2009, 11:08 AM   #4 (permalink)
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I would suspect an IT policy disallowing the service....
check with your BES admin.
Passive aggressive statement here ------->
Old 07-16-2009, 11:29 AM   #5 (permalink)
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Yup, that's one of the first things that gets restricted when you go on the corporate BES - personal email.
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