BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 07-16-2009, 11:57 AM   #1 (permalink)
New Member
Join Date: Jul 2009
Model: 8703e
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Multiple user (send using) gone....

Please Login to Remove!

I have multiple users on my BB (hotmail, gmail, ymail) Yesterday, my new company set me up on their BES server. Now, when creating an email, the "send using" option for choosing what email to send from is gone.

Can you help me get this back?
Old 07-16-2009, 12:01 PM   #2 (permalink)
New Member
jsconyers's Avatar
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 151
Thanked 149 Times in 124 Posts

Welcome to the forums.

I would start with a battery pull. If that doesn't work, I would suggest resending service books.

1st step to take if device is having problems? - BlackBerryFAQ
How do I resend my service books? - BlackBerryFAQ
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Old 07-16-2009, 12:07 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
Join Date: Mar 2006
Location: DC
Model: 9550
Carrier: Verizon
Posts: 338
Post Thanks: 2
Thanked 8 Times in 8 Posts

Could your company have pushed a policy disabling it when you joined the BES?

Old 07-16-2009, 12:08 PM   #4 (permalink)
Thumbs Must Hurt
Digital Jedi's Avatar
Join Date: Apr 2009
Model: 8900
PIN: ask and you shall recieve!
Carrier: Tmobile
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts

I would suspect an IT policy disallowing the service....
check with your BES admin.
Passive aggressive statement here ------->
Old 07-16-2009, 12:29 PM   #5 (permalink)
Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: Class
OS: 10.3.1
PIN: 3324918D
Carrier: Verizon
Posts: 9,055
Post Thanks: 52
Thanked 311 Times in 296 Posts

Yup, that's one of the first things that gets restricted when you go on the corporate BES - personal email.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.