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Old 07-21-2009, 07:51 AM   #1 (permalink)
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Default App World not working ?

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I recently upgraded my plan to include free browsing and then i decided to download app world but i keep getting the following message:

'upgrade your services to a plan that includes browsing and discover a world of possibilities at Blackberry App World. Contact your service provider for more details. '

Anyone have any idea why this is coming up and how to get it to work ? I have contacted T Mobile but they cannot see why it is not working :S
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Old 07-21-2009, 07:52 AM   #2 (permalink)
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do you have the BB data plan?
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Old 07-21-2009, 07:59 AM   #3 (permalink)
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What is the BlackBerry data plan do you just mean unlimited browsing ?
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Old 07-21-2009, 08:24 AM   #4 (permalink)
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no, the Blackberry data plan is the blackberry data plan.
Are you on t-mob us or uk or another country?
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Old 07-21-2009, 08:26 AM   #5 (permalink)
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Uk and i have Unlimited internet and email
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Old 07-21-2009, 08:32 AM   #6 (permalink)
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so you get email pushed to your BB?
That would mean you hav the BB data plan (t-mob uk call it the BB email booster).

There was a problem when app world first launched with messages such as the one you are getting, I found before they fixed it with a later version .31 that you could access via wi-fi.

check the version of app world you have options - advanced - applications
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Old 07-21-2009, 08:36 AM   #7 (permalink)
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I do not know how to see whether or not i have email pushed to me ?
I rung up T Mobile last night and they couldnt see why it wouldnt work .

The version i am using is called 1.0.0.30 ?

To see if i could use Blackberry Messenger i can as i can access it and create my name and that .

Last edited by Goodia : 07-21-2009 at 08:37 AM.
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Old 07-21-2009, 08:42 AM   #8 (permalink)
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I dont have the same problem as the op however I did download the ap yesterday and each time I browsed the ap it seemed to keep having the hour glass keep turning and even when i exit the ap world it did the same thing. So i just uninstalled the program and my phone is back to normal.

is this app a memory hogger? my phone is new btw it isnt like i have so many apps to begin with.
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Old 07-21-2009, 08:45 AM   #9 (permalink)
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I only downloaded mine yesterday though and it is very annoying as i would like to get some applications for my phone :(
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Old 07-21-2009, 09:10 AM   #10 (permalink)
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@Fantastic yes it hogs memory, which is why i deleted it.

@Goodia, did you speak to customer services or technical support? if you spoke to customer services, they are useless as they know nothing about blackberries.
call back, select the option for a fault on your phone, and ask to talk to someone about your blackberry not working correctly.
This should put you through to technical support who will be able to work it.
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Old 07-21-2009, 02:08 PM   #11 (permalink)
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Any link for this version ?
As ive rung up and the guy from technical support said that TMobile do not support this ! Only thing he could do was to take off the content filter as he said perhaps it could be that as things for over 18 are available from it .

Any ideas anyone ?
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Old 07-21-2009, 02:11 PM   #12 (permalink)
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t-mobile uk certainly do support it!
i had it running on my device, and i could download and install app world right now if i wanted to.

go to (on your BB browser)
BlackBerry App World

i believe it will then allow you to download.
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Old 07-21-2009, 02:27 PM   #13 (permalink)
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I have downloaded it from my Computer and from the browser on the BB and the same message appears.
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Old 07-21-2009, 02:31 PM   #14 (permalink)
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have you tried it over wi-fi like i mentioned?
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Old 07-21-2009, 02:35 PM   #15 (permalink)
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How do i do that and i don't think i have wi-fi ?
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Old 07-21-2009, 02:45 PM   #16 (permalink)
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yes you have wi-fi.
go to manage connections
uncheck the box for mobile network
check the box for wi-fi.

wait for the wi-fi icon to go white, then launch app world.
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