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Old 11-24-2005, 11:58 AM   #1 (permalink)
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Here is my problem...

I just bought the 7130e and I am totally enjoying it as a phone...but I am struggling mightly with setting up e-mail that is satisfactory...

My ultimate goal is to set up two accounts. One personal (Gmail) and another for business (my company email) and have both of them operating smoothly and in REAL TIME!

I am having a bunch of problems doing this and I am starting to feel really hopeless about it and the purchase of the device because of it...

For starters my first problem is that the new company I was just hired by which I fully expected to be able to work with my purchase of this device cannot do so...they are unfreiendly to BB's and their current set up only supports the Treo 650 and other approved windows based devices...

Problem number 2 is that I have tried sending my gmail pop 3 account to my BB address and it is ultra slow to get me my emails...I have also just tried the "BB Desktop Redirect" option and it was even slower! It is very dissappointing as I was expecting it to be much closer to real time!

And simply "forwarding" my gmail to my BB device just doesnt do it for me...all my messages would then come as "FWD" to my BB...that seems stupid...im totally dissappointed...to me, all of this totally defeats the purpose of getting this thing...

I bought it fully expecting real time email capabilities...I am getting closer and closer to feeling like I have to chalk this up as a loss...

ANY THOUGHTS, HELP OR ADVICE WOULD BE GREATLY APPRECIATED!!!!!

Thanks.
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Old 11-24-2005, 12:27 PM   #2 (permalink)
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Don't give up hope.
Gmail is real-time, and is very easy to set-up using their forwarding and pop tab.
I have gmail as well as a ton of other users on this site, and no one has complained about it not being real time (all my gmail comes within 5-10 seconds, I think).
It sounds like you have your webclient polling your different addresses. That would be the big delay.
You have to set it up so that gmail sends it to your webclient address: (guy@provider.blackberry.net) through gmail.
your work e-mail you should be able to set-up through a "server side rule".
and just set your webclient so that it shows you sending from your work address.
Search: gmail, webclient set-up, outlook rules for some clues on how to do these.
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Old 11-24-2005, 01:04 PM   #3 (permalink)
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I agree with Scully. I have gmail and it is certainly Ral Time Instantenously. I have five other email accounts including work( I do not have a BES, so I forward e-mail from the office via a rule i set in outlook) and all mail gets to me instantly. Even sometimes when I am sitting at my computer It gets tot he BB before it shows in my work, comcast or even gmail accounts.
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Old 11-24-2005, 05:49 PM   #4 (permalink)
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Just to clear up something that wasn't touched on that you mentioned...

When you forward your email through the Gmail setup, it does not come as a forwarded message (ie. the subject does not say "FWD: subject") it more or less "bounces" a copy over to the BlackBerry Internet Service account and therefore delivered to your BlackBerry.

If your new company is Treo favorable, then that would mean that they have POP access set up and therefore the BlackBerry Internet Service can be set up to poll it and deliver new email to the BlackBerry. The downside of this is that there is a 15 minute delay between pollings. Some people have set up a forwarding rule in Outlook to get around this and it works just like the Gmail forwarding.

Your other option for the work account may be setting up the mail connector method on your work computer. This would make it real time as well. It requires either a Domino server or an Exchange server, and that you keep your work computer on at all times. Some people like this idea, some people hate it. I personally never turn my computer off at work so it wouldn't be that bad for me to set up if my company didn't have a BlackBerry Enterprise Server.

Hope this helps add a bit more info to the pot for you

Zro
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Old 11-24-2005, 10:35 PM   #5 (permalink)
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I dont know what to think or do...I have tried all of the options that people are giving me and it just seems like so much work for so much money...when I make such a purchase of something electronic I have a different level of expectations...I want everything to run smoothly and 100% perfect...

I am still under the 15 trial period with the 7130 and Verizon...At this point I am leaning towards returning it and waiting for the Treo 700...

I have tried the redirector, because I too leave my comp on 24/7...it was a total bust...

I am going to try to give it a few more days and give the gmail forwarding a strong effort and see how that goes...but the work/company e-mail is still the achille's heel as Mark put it...we shall see...

I appreciate everyone's input, and if anyone else has anything else to add that would be greatly appreciated as well!

Thanks!
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Old 11-24-2005, 10:43 PM   #6 (permalink)
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Just played with the gmail forwarding and it is indeed real time...it is super quick...and that is great...but...

My only problem with it is that my reply message from my BB device shows up as a reply from [email address] is a problem for me...i didnt pay this much money for conflicting/dual aliases with multiple email conversatinons/texts all over the place in different locations...

anyone have any ideas for this one?!?
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Old 11-25-2005, 12:13 AM   #7 (permalink)
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Log into your BIS account.
Select "Profile".
Select "Sent From Address".
Change that to whatever you wish.
Click Submit.

So when you're sending emails, the recipient will see whatever you have set the "Sent From Address" to and not necessarily the "yourname@vzw.bb.net" address.
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Old 11-25-2005, 09:35 AM   #8 (permalink)
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thanks for the info...that is cool...still sucks that it isnt technically real time, being that any replies, sent, recieved message ineraction will not show up on my gmail interface/mailboxes...
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