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Old 07-26-2009, 11:04 PM   #1 (permalink)
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Default Problem backing up my tour

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This is my first blackberry and I am still trying to figure some things out. I have been trying to backup my phone and first it asks me if I want to switch to mass storage mode and I click yes. Then it tries to transfer and an error window pops up saying there is a connection error between the device and the desktop manager. What am I doing wrong? And once I do get it backed up, can I get on the desktop manager and view my calander, memos, contacts, and things like that?
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Old 07-27-2009, 01:04 AM   #2 (permalink)
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Wirelessly posted

Do you try to backup your phone information or your TF information?

You can keep the TF card away and try it again
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Old 07-27-2009, 06:08 AM   #3 (permalink)
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What version of BlackBerry Desktop Manager?
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Old 07-29-2009, 11:44 PM   #4 (permalink)
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4.7 I used to have 5.0 but it was not detecting when my phone was connected.
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