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Old 07-28-2009, 10:05 AM   #1 (permalink)
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Hi,

in my firm , we use a BES server, on this we are all users...

It's ok for the option Disabel direction (for stop the mail sended on the blackberry)

After, we have option Disable Connection and Collaboration Services ... Anyone can explain to me what is this option please .;...

After, I would locked a BlackBerry with BES but I don't know how make this ...

With the option Erase data and Disable Handled, only the data are erased but the blackberry is not locked, we can use it ... why ??

How i can lock a BlackBerry with BES server ???

Thanks for your help and sorry for my english language, i'm french ..
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Old 07-28-2009, 01:08 PM   #2 (permalink)
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If you Disable Redirection, then it means that that person will not be able to get any e-mails on their BlackBerry device.
Disable Connection and Collaboration Services, pretty much the same thing as Disable Redirection, just that this has to do with the MDS connection (which affects Internet, and intranet access, I believe).
You can lock a BlackBerry device, by right-clicking on the name of the user and selecting the option Set Password and Lock Handheld. This will allow you to protect this device from unauthorised access.
The Erase Data and Disable Handheld will just remove the data and any application that was installed by the user, and prevent the device from getting further data from the server. If you wish to protect the device after that process, then you need to issue the Set Password and Lock Handheld command after.
To lock a BlackBerry from the BES server, issue the Set Password and Lock Handheld device option. If you just want to have the handheld locked after a period of inactivity, then you will need to use the Password policy group found in the IT Policies in the Global Properties of your server.

Hope that I answered some of your questions correctly, sorry for my French, I'm Jamaican (just messing with you).
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Old 07-28-2009, 01:28 PM   #3 (permalink)
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Quote:
Originally Posted by kirrinjones View Post
The Erase Data and Disable Handheld will just remove the data and any application that was installed by the user, and prevent the device from getting further data from the server. If you wish to protect the device after that process, then you need to issue the Set Password and Lock Handheld command after.
That wouldn't be possible.
The Erase & Disable Handheld will break the connection to BES.
You can't send any more commands to the handheld once the kill is performed.
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Old 07-28-2009, 01:31 PM   #4 (permalink)
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Ok, now I know, I figured that would be the result, but I have never tried it. I have always done it the other way around lock first and then erase . Thanks penguin3107.
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Old 07-29-2009, 08:06 AM   #5 (permalink)
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Thanks for your reply ...

I try this ...

Bye
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