07-28-2009, 09:22 PM
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| | UnCaught Exception!?!?!?
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I have a FROZEN BB 8800 with the message:
UnCaught Exception: java.lang.classcastexception
1 - I have pulled the battery (didn't work)
2 - I've done the soft reboot ALT-CAP-DEL (didn't work)
I have read that it has to do with groups in my address folder. How do I salvage my 150 enteries? I do not want to lose all of my address book enteries. Is there a way to delete only the groups?
I reboot and once it does a software status my 8800 locks completely with the above message. I cannot move forward or backwards, nothing works.
Can someone PLEASE help me. How do I salvage my address book entries and get passed the frozen phone?