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Old 07-29-2009, 01:16 PM   #1 (permalink)
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Default Can't sync with Outlook

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Hi All,

I've just received a curve 8900 and it works well with my ISP e-mails. However I have a problem getting it to sync with outlook 2000. When I run desktop (not using BES/BPS) Outlook does not show up in the list (Only ASCII and Yahoo). In contacts outlook express shows up but I don't have it installed, or at least have uninstalled it in the dim and istant past

I have read the KB (sorry I cant remember the number) on BB site which details how to re-register the DLL to cure this problem but with no change.

Anyone come across this one?

Thanks in advance
Derek
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Old 07-29-2009, 01:21 PM   #2 (permalink)
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Welcome to the forums.

You need Desktop Manager 4.2 to sync with Outlook 2000. They removed support for Outlook 2000 an all versions after 4.2.

BlackBerry Desktop Manager Downloads - BlackBerryFAQ
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Old 07-29-2009, 03:31 PM   #3 (permalink)
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Hi,

Ripped out the supplied version (4.7??), downloaded and installed 4.2.2 but the OS (win2k) now does not see the device (4.7 did). I tried installing the 4.7 drivers from the CD but that did not solve it. Downloaded & installed BB Device manager with no effect.

PLEASE don't tell me I have to "upgrade" to Vista, does BBDesktop interface with linux versions and Tunderbird?

Thanks for the help.
Derek
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Old 07-29-2009, 04:12 PM   #4 (permalink)
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BB Desktop Manager is currently WINDOWS only.
MAC support coming in a week or two according to rumours.
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Old 07-29-2009, 05:05 PM   #5 (permalink)
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Completely delete your Desktop Manager. Reboot the PC. Download and install DM 4.2 SP2.

Do a battery pull on the BB.

Connect directly tot he PC, not via a HUB.

If you have Windows 2000 and Outlook 2000, then Desktop Manager 4.2 is the only one that supports that combination.

Report back please as to whether this worked or not.

One other option for email and contacts is to use Google Sync, syncing to Google contacts and calendar.
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Old 07-29-2009, 05:42 PM   #6 (permalink)
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Quote:
Originally Posted by derek.jackson View Post
PLEASE don't tell me I have to "upgrade" to Vista,
Worse case if the other suggestions don't work, you would just need to upgrade Outlook, not your entire OS.
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Old 07-29-2009, 05:47 PM   #7 (permalink)
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Quote:
Originally Posted by derek.jackson View Post
PLEASE don't tell me I have to "upgrade" to Vista
And at this point you may as well wait for 7 in Oct. If you really had to upgrade.
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Old 07-30-2009, 01:40 AM   #8 (permalink)
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[quote=Dubdub;1440481]Completely delete your Desktop Manager. Reboot the PC. Download and install DM 4.2 SP2.

Do a battery pull on the BB.

Connect directly tot he PC, not via a HUB.

If you have Windows 2000 and Outlook 2000, then Desktop Manager 4.2 is the only one that supports that combination.

Report back please as to whether this worked or not.

QUOTE]

Rip out the existing software...Check!
Reboot...Check
Disconnect BB handset...Check
Start install of 4.2 SP2 ...Check
Pull the battery and wait 5 minutes...Check
Pop the battery back in & re-power teh device...Check
WAIT while the software finishes installing...Check
Restart the computer...Check
WAIT while the computer finishes startup and becomes idle...Check
Start the desktop manager...Check
Get a warning that no sync method set up...OK
Plug the BB in...Check
Get a "New Hardware Found" message...Check
Get an "Installing drivers" for RIM Composite device message...Check
Search for drivers...FAIL.
Try pointing to c:\Program....\Research In Motion\USB Drivers (RimUsbNT.inf)
Search for drivers...FAIL.
Try Internet Update
Search for drivers...FAIL.

Give up and write this reply.
Anyone have the Win 2k drivers for the curve 8900?

Thanks to all for the help.
Derek
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Old 07-30-2009, 07:51 AM   #9 (permalink)
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That might be the issue. Since Windows 2000 is no longer supported by MS, there are no drivers for it and the 8900.
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Old 07-30-2009, 11:40 AM   #10 (permalink)
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GGgggRRRrrrAAAaaaaaGGgggggg.....

OK I'm [expletive deleted] ! I need Win2k to run some of the programs I need to use but I can't use it with my BB.

So I need a new computer, but is there a way of getting my contacts off Outlook 2000 and into my BB as a one-time export/import?

Cheers All, and thanks again for the answers.
Derek
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Old 07-30-2009, 01:16 PM   #11 (permalink)
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Hey, I'd love to use BeOS with my BlackBerry, but it's over. Let it go man. Let it go.
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Old 07-30-2009, 05:36 PM   #12 (permalink)
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Quote:
Originally Posted by derek.jackson View Post
So I need a new computer, but is there a way of getting my contacts off Outlook 2000 and into my BB as a one-time export/import?
Outlook 2000 has the capability to export as a CSV file. I think that DTM will import CSV. (Maybe gmail would as well?) May take a bit of tweaking and you may not get all fields but better than nothing.

I would also do a print out of my entire contacts list just to double check everything later.
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