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Old 07-29-2009, 10:23 PM   #1 (permalink)
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Unhappy Personal Email gets sent to Office Email,BES

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Hi, I'm a newbie so forgive basic/obvious question.
I have a company BB connected to a BES server. If someone sends me office email, I click on MAIL icon and pick up office email. I have a 2nd email address where my personal emails go. I have set up a 2nd MAIL icon that I can pick up my personal email. Thus both office and personal emails go to my BB.

PROBLEM:when I receive personal email,I click on 2nd MAIL icon to read it. However, it also gets Forwarded/reconciled??? with my office email, so when I click on MAIL icon(office), I see my personal emails.
How do I stop this.

I notice that the opposite does not happen....when I get Office email, I click on MAIL icon(office) to read email, but when I click on 2nd MAIL icon(personal) I do not see office email.

Thanking all in advance
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Old 07-30-2009, 06:00 AM   #2 (permalink)
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No.
You have a MESSAGES folder.
This picks up ALL messages, email, sms, mms, etc.

You need to look for a 3rd party app that creates a seperate BES mail box icon, so you can hide the MESSAGES icon.
CAn't remember what its called though.
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Old 07-30-2009, 07:44 AM   #3 (permalink)
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I think Empower will allow you to separate BES email from other messages. Do a search and check.
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Old 07-30-2009, 12:51 PM   #4 (permalink)
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The literature that I have read states that Empower simply separates your work and personal emails.

I'm more concerned that my personal emails, are being redirected and residing on my office's BES server. Thus potentially having my work have access to personal emails. Would this be a correct assumption?
I'm basing this assumption on that fact that when I click on the MESSAGE icon (above I was using the words "MAIL icon" and really meant "MESSAGE icon"...sorry...Newbie) that I can see both my office And personal emails.
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Old 07-30-2009, 12:58 PM   #5 (permalink)
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Quote:
Originally Posted by puffguy View Post
The literature that I have read states that Empower simply separates your work and personal emails.

I'm more concerned that my personal emails, are being redirected and residing on my office's BES server. Thus potentially having my work have access to personal emails. Would this be a correct assumption?
I'm basing this assumption on that fact that when I click on the MESSAGE icon (above I was using the words "MAIL icon" and really meant "MESSAGE icon"...sorry...Newbie) that I can see both my office And personal emails.
The cannot read your inbound BIS email but they can force a setting that will cause all of your replies to BIS emails to go through the BES server where they can be audited.

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Old 07-30-2009, 01:09 PM   #6 (permalink)
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Again the MESSAGES icon is a "catch all" for any messages.
BES email will only be setup to go to the MESSAGES icon, whereas BIS gets its own.
The BIS emails you are seeing in the MESSAGES icon are not on your BES.
In effect, it is a "copy" of the one in your BIS mail icon.
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Old 07-30-2009, 01:16 PM   #7 (permalink)
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A personal opinion and some advice if I may. It is never a good idea to mix personal info/mail and company info/mail on a company provided device connected to BES. Whether it is or not, never assume anything on a BES to be personal any longer. They pay the bills, they can do whatever they want with the device and track what they wish to track within the limits of the software.
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Old 07-30-2009, 09:20 PM   #8 (permalink)
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Thanks for your replies.

So if I understand it correctly, the answer is
NO, my office cannot see my incoming personal emails, it will not be on the BES.
however, according to Thatzmister2u, it is possible for my office to have sent BIS emails from BB to show up on BES where it can be read.

Thanks Dubdub I will keep your opinion in mind.
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Old 07-30-2009, 09:36 PM   #9 (permalink)
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I have another question. I do contract work for a UK company where they have set up an email account for me (myname@UKcompany.com) so it looks like I'm apart of their organization. I'm in Toronto. I own my BB . The UK company got BBs and the BES server. They are the ones that set me up on the BES server however I'm having second thoughts about being on their BES. My concern as per above is that they may be able to read private emails from my other clients.
From the responses above it seems that they can't access incoming BIS but possibly sent BIS emails. Thus it makes sense for me to disconnect from the BES.
1)Is there any way to disconnect my BB from their BES
2)Can I just set up my BB to get emails from the UK as a BIS
3)will this ensure that the UK company has NO access to my other BIS emails (sent or recieved).
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Old 07-31-2009, 09:52 AM   #10 (permalink)
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Quote:
Originally Posted by puffguy View Post
2)Can I just set up my BB to get emails from the UK as a BIS
That depends on what sort of external access they allow to their mail server.
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Old 07-31-2009, 03:38 PM   #11 (permalink)
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There is a permission on the (bes) that states whether all email goes into one box or into a bunch of mail boxes. Basically they can force you only to have the *all* email icon.

That being said if your bberry is on the BES 99.99% of it can be see by your company.

You can remove your bb from the bes(it may violate your corporate policies) especially if the device is a personal one and owned by your company.

In order to remove from the bes you have to use something like jl_Cmdr and wipe the handheld back to factory state & then remove the IT policy (IIRC).

Also moving to a bis means not contact/test/calendar/message sync. And email will be on a delay(as opposed to nearly instantly)

In order to set up via bis you will need to have OWA access (be able to access your mail from a webpage).
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Last edited by scaevola : 07-31-2009 at 03:38 PM. Reason: *oops*
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