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Old 08-03-2009, 06:58 PM   #1 (permalink)
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Default Redirector on an E-bay phone?

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Greetings,

I purchased a refurb 8700g off E-bay assuming my Redirector would automatically forward my e-mail if my SIM card is in the new phone. It doesn't look like that is the case. I am techno illiterate so I was wondering if any forum members can tell me what my options/solutions are. I did not receive any software with the refurb phone. Thanks for your help!

Regards,

ss226
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Old 08-03-2009, 07:01 PM   #2 (permalink)
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Hi..

In order for redirector to work:

- you must have a T-Mobile BES data plan on your account
- your e-mail must use Outlook with an Exchange server
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Old 08-03-2009, 07:09 PM   #3 (permalink)
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As far as I know, I have both. Redirector was working fine on my old phone. I now have my SIM card in my new phone. Is it not that simple? Thanks!!
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Old 08-03-2009, 07:21 PM   #4 (permalink)
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Do you have to change the PIN in redirector? Activate it with the new phone? If this was a BES that is what you would have to do.

The SIM card only give you your wireless carrier account, the Blackberry data functions are normally dependant on PIN and/or activation keys.
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Last edited by hrbuckley : 08-03-2009 at 07:23 PM.
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Old 08-03-2009, 08:29 PM   #5 (permalink)
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The PIN identifies the device itself, so you need to change that as well.
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