01-04-2005, 08:36 AM
Join Date: Aug 2004
Location: West of Ottawa, Canada
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Actually its pretty painless. You download a remote control client similar to PC Anywhere (can't remember the name) and the technician sets your computer up for you while you watch. You can set it up youself, but it's better to let them do it. I set it up myself but had a couple of settings wrong, which the tech corrected. Takes about 30-45 minutes.