the phone locks like if you would hit the lock button. but i have it sitting in front of me and it goes into lock mode by itself without the button being touched and i dont have it set to lock after a certain amount of time.....
If your on a BES maybe the IT policy is set to lock. It may be that the BB does not want to work and is taking a nap.
Ok , just kidding. Try to add a lock time and let it lock. then change it to off then save, then pull the battery to reset it. That may work.
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