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Old 08-30-2009, 03:17 PM   #1 (permalink)
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Default BB Strom keeps locking itself

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My BB Storm keeps locking itself, and i dont have it set to. its no certain set of time i dont think but it happens very often without any contact with the button. Help!!
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Old 08-30-2009, 03:41 PM   #2 (permalink)
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What do you mean by "locking itself"?
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Old 08-30-2009, 03:44 PM   #3 (permalink)
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the phone locks like if you would hit the lock button. but i have it sitting in front of me and it goes into lock mode by itself without the button being touched and i dont have it set to lock after a certain amount of time.....
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Old 08-30-2009, 06:44 PM   #4 (permalink)
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If your on a BES maybe the IT policy is set to lock. It may be that the BB does not want to work and is taking a nap.
Ok , just kidding. Try to add a lock time and let it lock. then change it to off then save, then pull the battery to reset it. That may work.
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Old 08-31-2009, 07:34 PM   #5 (permalink)
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i tried that before you posted without any luck but i did 6 battery pulls and it finally seems to have stopped so everything is good! thx for the help much appreciated
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