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theduskes 09-01-2009 01:04 PM

Spam on my Berry
I ahve spam coming in...i noticed that i can file messages into the spam folder...
what happens then..does the unit then score similar emails and learn to put them into the spam folder itself? If not ...what's the point of a spam filter?

rambo47 09-01-2009 01:38 PM

The spam filters on BlackBerry work at the carrier level, not on the device itself. If you use the email address you get for free, that's the worst for spam. No filtering options at all for that. Most folks either don't use it at all, or like me, use it only for notifications from the carrier. The one cool feature of that email address is that it goes only to your BlackBerry, nowhere else. It's not even accessible anywhere else. So if you get something "sensitive" or "eyes only" then nobody else can come across it without physical access to your berry.

If you have a spam folder, then the system should learn to at least eliminate that particular address, but it may take several tries, depending on the filter's sophistication and/or sensitivity. And again, that's up to your carrier to implement.

I have my hotmail account on my BlackBerry and since training it to allow only mail from known contacts I get no spam sent. Only my inbox. The downside is that new email from somebody I want to hear from gets dumped at the Microsoft level into my spam folder. I need to scan through it a couple of times a week to make sure the crap is really all crap. Occasionally I find something from a non-spammer I want to grant access, so I use my computer to create the contact in hotmail itself. Then it gets through.

wjereb 09-01-2009 01:38 PM

What email account are you receiving spam in? A BIS or a BES account? If it's your BB address ( then there is no spam filter.

Bill J

theduskes 09-01-2009 01:40 PM

I use the BB 99% of the time with my business address....not the one when i signed up for BIS...

rambo47 09-01-2009 01:43 PM

There is no spam filter on your BlackBerry itself. You need to use one at the provider level for each account. What filter does your company use?

theduskes 09-01-2009 01:43 PM

I cannot spell...symptoms of over-multitasking..

theduskes 09-01-2009 01:43 PM

Im on BIS.....not BES///

rambo47 09-01-2009 01:47 PM

You can log into your BIS page at Telus and setup some rudimentary filters there.

theduskes 09-01-2009 01:51 PM

I ahve like 20 of them...but garbage get's through.....i get about 250 emails a day...not all of it spam.......what about antair?

takeshi 09-02-2009 10:25 AM

Again, to effectively filter spam on a BB the filtering needs to take place at the server level or even before email reaches the server.

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