Now I know I may not be the smartest kid on the block, but having waited ages (have to be careful on a pension) to get my Blackberry (albeit secondhand),cannot believe that nowhere in the 270 pages of instructions,notes etc.does it show or tell you where the various buttons
controls etc are. Other mobiles have a description of the phone,and showed where each component was. Have I missed something?

Look on internet to see how many people (like me) did not know where the mute button was.

The Getting Started guide that comes with a new device usually includes a picture of the device with the descriptions of the varioius buttons and such. You may be able to find something like that on www.blackberry.com/downloads.

Are you looking for something specific?

Thank you for your quick response.

All I really needed was something to show what the various buttons/controls were that they advised I use (in the instructions I downloaded). Hence my reference to the mute button, until I read up on the net where it was, I could have spent days trying to find it.

Again thank you, did try the link you gave, but comes back as no longer valid.

Try the link again, it worked for me.

useblues1965.

Thanks again, on reflection, your reply was just what I needed. Kept trying to find Instructions!!!!, but what I needed, and have now got, was the getting started user guide.

Now just have to find time inbetween learning the Blackberry and the Linux OS I have replaced windows with.

Again many thank for your help

Link didn't work for me either, but this one might. I found it by searching RIM's site for 'getting started guide'. Hope this helps...

http://docs.blackberry.com/en/smartp...kBerry_Zen.pdf