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Old 09-02-2009, 09:49 AM   #1 (permalink)
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Hey community

I don't know if this is the right place to ask this, so I'm sorry if it's not.

I'm working with a client that is having trouble getting his secondary email redirected to his Blackberry. They have an Exchange server with both addresses in the properties of the user in question. He's able to get both addresses emails in his Outlook, but the secondary one isn't being forwarded.

Does anyone have any ideas?
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Old 09-02-2009, 09:53 AM   #2 (permalink)
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Is this a BIS or BES account?

Only one BES can go to a BB AFAIK.

From our FAQ: How to add / delete email addresses - BlackBerryFAQ
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Old 09-02-2009, 10:20 AM   #3 (permalink)
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It should be a BIS account. They don't have a BES setup.
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Old 09-02-2009, 11:45 AM   #4 (permalink)
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Quote:
Originally Posted by Dubdub View Post
Only one BES can go to a BB AFAIK.
As a new user myself, I can't say anything directly about the original question. BUT--I'm on BIS too and I recieve my Exchange email on my BB using an IMAP connection.

So whether or not a BB can recieve Exchange email depends on HOW the connection is made.
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