BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General BlackBerry Discussion (http://www.blackberryforums.com/general-blackberry-discussion/)
-   -   Enterprise Activation Gone Bad (http://www.blackberryforums.com/general-blackberry-discussion/203040-enterprise-activation-gone-bad.html)

cjpitsch 09-02-2009 06:01 PM

Enterprise Activation Gone Bad
 
My Bberry Storm was slow in receiving my Corp. email. So teh BES Support team suggested a fresh enterprise activation. When this was completed, I noticed 3 problems:

1) Can not delete any old emails prior to activation.
2) Every contact was duplicated, so I have 2 entries for each contact.
3) Every calendar entry was also duplicated.

Any work arounds?

rambo47 09-02-2009 06:03 PM

I'd wipe it with JL_Commander, or the BES support team do it. Then do the activation all over again.

cjpitsch 09-02-2009 06:08 PM

Quote:

Originally Posted by rambo47 (Post 1464237)
I'd wipe it with JL_Commander, or the BES support team do it. Then do the activation all over again.

Well. if Ido that, how do I get my Bberry back the way it was? I will lose all my settings, 3rd party apps, ringtones, etc.

juwaack68 09-02-2009 06:16 PM

You don't need to wipe with JL_CMDER, just do a security wipe to remove all data. Yes, you will lose settings, but not 3rd party applications.

As long as the BES Admin doesn't remove you from the BES, you'll get back your settings, but not any old email (you'll get new mail going forward).


All times are GMT -5. The time now is 02:28 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.