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Old 09-03-2009, 03:10 PM   #1 (permalink)
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Question Problems loading software on Blackberry Bold..

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I've been trying to fix up a friends Bold (had a 507 error and then 2 flashing red lights with the screen not turning on).. a 507 error just means the OS is missing right?

Anyways, I've tried to use the loader.exe file to reinstall the software, however every time I try to install the OS on the phone, I got a popup saying (something along the lines of.. I can't remember it fully!) 'The software is not for the connected device'. The OS I was trying to load was 'BlackBerry Handheld Software v4.6.0.292 (Multilanguage)' from Rogers. Is there an earlier OS system I have to load on the phone?

So the run down:
- Its an (old) Rogers phone
- The model was made January 2008 (and Made in Canada!! Mine is made in Mexico.. )
- Has 2 flashing red LED light sequence, no screen
- When screen was working, it said Error 507
- Blackberry is recognized when connected to a PC (recognized better on a desktop than a laptop)
- loader.exe lists the connection as USB-PIN: UNKNOWN
- Tried to load OS, got a popup saying the software isn't for the connected device
- Tried jl_cmdr to wipe the device, got a COM not open error
- Tried jl_cmdr to reset to factory settings, got COM not open

Suggestions?


Thanks!
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Old 09-03-2009, 05:05 PM   #2 (permalink)
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what model is the BB? The OS is model specific. Go tot he section specifically for that model, check th eyellow sticky at the top for the latest OS and instruction son how to install.
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Old 09-03-2009, 06:00 PM   #3 (permalink)
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Quote:
Originally Posted by Dubdub View Post
what model is the BB? The OS is model specific. Go tot he section specifically for that model, check th eyellow sticky at the top for the latest OS and instruction son how to install.
Its a Blackberry Bold (9000).. I've tried to install the latest version, however further research makes me wonder if this was a pre-released phone and needs (at least) a specific version (4.6.0.40)

Now is just a matter of getting a copy of that version.. does anyone have an archive of the OS builds anywhere?
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Old 09-04-2009, 06:07 AM   #4 (permalink)
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I cant remember exactly what it will say, but in the phone under the battery there will be some sticker that indicates its a pre-production unit.
If it is, there's nothing you can do.
You cant get a copy of the original software (it was never released) and it wont accept any updated software either.
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