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Old 09-08-2009, 11:43 AM   #1 (permalink)
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I want to setup a security lock code on my first BB tour. Im looking for an simple expert walk through, because the last thing I want to do is accidentally lock it up. Im not on a BES account or anything, just BIS.

>options>security options>general setting>content protection>disable/enable

1. Is there a default passcode i.e last 4 of my phone number?

ps. just being cautious and decided to check w/ blackberryforums first. before calling Sprint or going up to a store.
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Old 09-08-2009, 12:00 PM   #2 (permalink)
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1. There is no default passcode or password for a BlackBerry. The password will be whatever you set it to. Remember it. There will not be a way around entering the correct code. Ten wrong tries, and the device will be wiped of all personal information, messages, calendar, etc.

You can choose to set content protection or not, your choice.
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Old 09-08-2009, 12:10 PM   #3 (permalink)
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And I would recommend making frequent backups of your data. Better safe than sorry.
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Old 09-09-2009, 11:27 AM   #4 (permalink)
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Thought I'd append to this thread as my question is security related too.


Is it possible to prevent a blackberry from sync'ing with any computers other than an allocated one? We're in an office and don't want our employee's to be able to go home and download all our clients contact information onto their home PC, however we do need them to be able to read that info and sync it whilst at work.

As far as I can tell so long as they know the password (which they obviously need to use the BB) and can download the Desktop Manager then they be able to Sync at home too, am I correct or is there additional security settings I'm missing?
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Old 09-09-2009, 03:14 PM   #5 (permalink)
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Quote:
Originally Posted by mlewist View Post
Thought I'd append to this thread as my question is security related too.


Is it possible to prevent a blackberry from sync'ing with any computers other than an allocated one? We're in an office and don't want our employee's to be able to go home and download all our clients contact information onto their home PC, however we do need them to be able to read that info and sync it whilst at work.

As far as I can tell so long as they know the password (which they obviously need to use the BB) and can download the Desktop Manager then they be able to Sync at home too, am I correct or is there additional security settings I'm missing?
Are your company blackberries on a Blackberry Enterprise Server (BES)?
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Old 09-10-2009, 09:25 AM   #6 (permalink)
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Quote:
Originally Posted by info[]box1 View Post
I want to setup a security lock code on my first BB tour. Im looking for an simple expert walk through, because the last thing I want to do is accidentally lock it up. Im not on a BES account or anything, just BIS.

>options>security options>general setting>content protection>disable/enable
Are you looking to enable a device password or to enable content protection? They're 2 separate things.
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Old 09-10-2009, 03:38 PM   #7 (permalink)
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On BES you can push an IT Policy that will restrict all local syncing, allowing only the wireless sync.

On BIS you have no control over the users' devices. You can disable syncing on the pc, but not on their BlackBerrys.
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Old 09-10-2009, 08:30 PM   #8 (permalink)
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Thanks guys for the feedback on my original post. Ive setup the main device lock code.


Quote:
Originally Posted by takeshi View Post
Are you looking to enable a device password or to enable content protection? They're 2 separate things.

I have been wondering what is content protection all about...?


Quote:
Originally Posted by rambo47 View Post
On BES you can push an IT Policy that will restrict all local syncing, allowing only the wireless sync.

On BIS you have no control over the users' devices. You can disable syncing on the pc, but not on their BlackBerrys.

question?


If Im on BIS plan with my employee emails set up to device, does anyone i.e IT at my job has access to my device or access to any info on device.?
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Old 09-10-2009, 08:38 PM   #9 (permalink)
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Quote:
Originally Posted by info[]box1 View Post
If Im on BIS plan with my employee emails set up to device, does anyone i.e IT at my job has access to my device or access to any info on device.?
Give this a read:

What does BES see; what can be tracked/logged? - Port3101.org : Your BES Connection
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Old 09-10-2009, 08:49 PM   #10 (permalink)
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Quote:
Originally Posted by takeshi View Post
Are you looking to enable a device password or to enable content protection? They're 2 separate things.
I don't know what content protection does either.
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Old 09-10-2009, 09:02 PM   #11 (permalink)
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juwaack68...thanks for the thread link...


daphne...I know the definition of the words (content) and (protection)...lol
but I dont know what that exactly equal to on a blackberry device...

I hope that question didnt come across as a real lame nooobbb question...!O!
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Old 09-10-2009, 09:12 PM   #12 (permalink)
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Juwaack68's link applies only if you are on BES. If you are on BIS it doesn't apply.

Quote:
daphne...I know the definition of the words (content) and (protection)...lol but I dont know what that exactly equal to on a blackberry device...
Same here. Maybe someone will explain it for us.
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Last edited by daphne : 09-10-2009 at 09:13 PM.
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Old 09-10-2009, 09:22 PM   #13 (permalink)
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Default Security codes

You definately want to back up all data and import your contact info onto your computer with the blackberry desktop software. I have a faulty blackberry and i've had the thing wiped 2 times this week alone because of the security code. I'm told this is not a common problem, but you don't want to lose all info on yours like i did.
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Old 09-10-2009, 10:11 PM   #14 (permalink)
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What is Content Protection? - BlackBerry Tips

Quote:
When you enable content protection on your BlackBerry, the BlackBerry will encrypt data that it determines to be sensitive, e.g. emails, browser cache, address book entries etc. This prevents someone with physical access to your handheld, from connecting it to a PC and extracting sensitive data. This will give you piece of mind, if your handheld is lost or stolen.

When you lock your handheld, the BlackBerry will start to encrypt data, initially this may take quite some time. While the BlackBerry is encrypting data, an Open Pad Lock icon will be displayed. When the BlackBerry is finished encrypting data, the Pad Lock icon will close.
So, for instance, with content protection enabled on your Address Book, you won't see your contacts appear on the caller ID, or on your Media Card, the information stored there is not readable when the card is removed from THAT device, or when transferred to a PC.

Last edited by JSanders : 09-10-2009 at 10:13 PM.
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Old 09-10-2009, 11:02 PM   #15 (permalink)
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Cool, thanks for that. So does that mean the content protection only goes info effect when the device is locked? Still not clear on that part...
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Old 09-10-2009, 11:25 PM   #16 (permalink)
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No, its really there for when the device is NOT locked.

But it performs the encryption (according to the above) while the device is locked.
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Old 09-10-2009, 11:47 PM   #17 (permalink)
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Thanks JS.
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