BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-10-2009, 03:32 PM   #1 (permalink)
CrackBerry Addict
 
wibbly's Avatar
 
Join Date: Apr 2005
Location: UK
Model: 9700
Carrier: T-Mobile UK
Posts: 857
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wipe BB doesn't quite?

Please Login to Remove!

So say someone enters the password wrong 10 times and the BB wipes - is it still password protected? It continues to receive mail when it comes back up, right? And (if the password's not active) anyone can send mail on my behalf, right?
Offline  
Old 09-10-2009, 03:42 PM   #2 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default

When it's wiped like that it is on longer password-protected. It's back to factory-fresh settings.

There will be no email accounts set up on the device and it won't be sending/receiving any email until an account is set up and service books are pushed to the device.

The PIN/IMEI will still be tied to your old BIS account and therefore will not be usable by anyone else until you remove the association with your old BIS account with your carrier. Canceling the BIS account will do this, and you can accomplish the same thing by calling your carrier and requesting they do it.
Offline  
Old 09-10-2009, 03:47 PM   #3 (permalink)
CrackBerry Addict
 
wibbly's Avatar
 
Join Date: Apr 2005
Location: UK
Model: 9700
Carrier: T-Mobile UK
Posts: 857
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you sure? As I recall (don't want to wipe my BB), the password and user data are wiped, but the apps remain *as is the BIS connection which still knows about (and is registered to) the device's PIN and IMEI*. A true factory reset has to be done with Javaloader.

Hence my question - and worry this is a security risk.

When on a BES, things are different as you need to re-activate with the BES before you get anything from it OTA.

Last edited by wibbly : 09-10-2009 at 03:48 PM.
Offline  
Old 09-10-2009, 03:50 PM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Quote:
Originally Posted by rambo47 View Post
When it's wiped like that it is on longer password-protected. It's back to factory-fresh settings.

There will be no email accounts set up on the device and it won't be sending/receiving any email until an account is set up and service books are pushed to the device.

The PIN/IMEI will still be tied to your old BIS account and therefore will not be usable by anyone else until you remove the association with your old BIS account with your carrier. Canceling the BIS account will do this, and you can accomplish the same thing by calling your carrier and requesting they do it.
Depending on the OS version and/or whether the device has an IT Policy on it... When the device is wiped as a result of multiple incorrect password entries, the password protection may still enabled after the device reboots post-wipe. However, the user can then simply set a new password and be on their way.

The BIS accounts are still tied to the device PIN and as soon as the device regains a BlackBerry Data signal, BIS email will begin to flow immediately.
There's no need to go in and resend service books or re-setup the BIS account.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org

Last edited by penguin3107 : 09-10-2009 at 03:53 PM.
Offline  
Old 09-10-2009, 03:53 PM   #5 (permalink)
CrackBerry Addict
 
wibbly's Avatar
 
Join Date: Apr 2005
Location: UK
Model: 9700
Carrier: T-Mobile UK
Posts: 857
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is the effect of a wipe from the Security Options | General menu different? Maybe I'm confusing it with what I recall that did?

(and interesting that this issue is not commonly understood given both the replies above are each from people with a lot of BB experience)

Last edited by wibbly : 09-10-2009 at 03:57 PM.
Offline  
Old 09-10-2009, 03:54 PM   #6 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,025
Post Thanks: 51
Thanked 304 Times in 292 Posts
Default

Ah, I didn't think of the IT Policy angle. They don't go away on a wipe. Good catch!
Offline  
Old 09-11-2009, 09:02 AM   #7 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by wibbly View Post
As I recall (don't want to wipe my BB), the password and user data are wiped, but the apps remain *as is the BIS connection which still knows about (and is registered to) the device's PIN and IMEI*. A true factory reset has to be done with Javaloader.
Correct about the apps.

However, the BIS connection doesn't technically remain. What happens is that BIS automatically pushes the service books back to the BB once it registers itself on the wireless network (as long as the PIN and IMEI are still registered with BIS). If you want to see this at work, remove the SIM card, wipe the device and then check the service books.

Quote:
Originally Posted by wibbly View Post
Hence my question - and worry this is a security risk.
That's why it's important to not only wipe the BB but also have the carrier delete the BIS account if reselling a BB. If you're switching to a new BB you should actually transfer the BIS account to the new BB. A lot of people don't know or overlook the BIS part.

Quote:
Originally Posted by wibbly View Post
When on a BES, things are different as you need to re-activate with the BES before you get anything from it OTA.
On BES, many things are different.

Quote:
Originally Posted by wibbly View Post
and interesting that this issue is not commonly understood given both the replies above are each from people with a lot of BB experience
Not all experienced BB users are on BES. IT policies (and again, many other things) aren't relevant for those only using BIS.

Last edited by takeshi : 09-11-2009 at 09:10 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.