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Old 09-16-2009, 04:30 PM   #1 (permalink)
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Good day all. I have a BB 9630 and I'm trying to use it as a modem for internet to my laptop. I have the full data service through Sprint but I'm having a hard time setting this up. Please help!!!
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Old 09-16-2009, 05:06 PM   #2 (permalink)
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Using BlackBerry As Modem - BlackBerryFAQ

Have you checked there?
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Old 09-16-2009, 08:04 PM   #3 (permalink)
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Current verison of Sprint SmartView does not support PAM for the 9630. Install the BB Desktop Software and create a DUN connection via Windows. Probably what the link above leads to just to lazy to read it
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Old 09-18-2009, 01:21 PM   #4 (permalink)
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Thanks to both of you!!! Unfortunately, I did follow those instructions. Apparently my Dell laptop doesn't come with an internal modem. Once I went through the whole download process, I queried the server; still ddin't work. I'm trying my best not to go through Tetherberry or purchase an aircard. Any other suggestions?? Thanks for the help, much appreciated! I'll keep trying in the meantime!

Last edited by jchill05 : 09-18-2009 at 01:42 PM.
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Old 09-18-2009, 01:44 PM   #5 (permalink)
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Just tried again, must be with the modem. Everytime I query, I get the "modem failed to respond" message. Could it be that Sprint (Windows) is not configured or does not have the software for the 9630 so it can be used as a modem??
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Old 09-19-2009, 08:29 PM   #6 (permalink)
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Do you have a data plan that supports PAM on your BB?

You aren't trying to connect to an internal modem. Once you have the BB Desktop Software installed you want the DUN set up to recognize your BB as the modem.
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Old 09-19-2009, 10:11 PM   #7 (permalink)
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When I set up my DUN for my 9630, I had to select 'Standard Modem', not the laptop modem. Here are the instructions I received from my corp Sprint rep:

Task 1
Install BlackBerry Desktop Software 4.1 or later on the computer.

When BlackBerry Desktop Software is installed, the drivers that enable the BlackBerry smartphone to communicate through the USB port and virtual communications (COM) port are installed. The Standard Modem, which is used by dial-up networking, is also installed.

Note: If upgrading BlackBerry Desktop Software from version 4.0 to 4.1, the required virtual COM Port and Standard Modem might be removed during the upgrade process. If this is the case, re-install BlackBerry Desktop Software 4.1 and choose the Repair option to re-install these components.


Task 2
To configure dial-up networking, complete the procedure that corresponds with the operating system you are using.

Windows Vista

1. Go to Start > Connect to > Setup a connection or network.
2. Connect to the Internet.
3. Choose Setup a new connection anyway.
4. Choose Create a new connection.
5. Choose Dial-up.
6. Choose Standard Modem.
7. The dial up Phone number is #777.
8. Enter the Username and Password provided by your wireless carrier.
9. Connect.

Windows XP

1. Go to Start > Settings > Network Connections.
2. Double-click New Connection Wizard. The New Connection Wizard opens.
3. Click Next.
4. Select the Connect to the Internet option. Click Next.
5. Select Setup my connection manually. Click Next.
6. Select Connect using a dial-up modem. Click Next.
7. If the Select a Device screen appears, select the Modem - Standard Modem check box. Click Next.
8. In the ISP Name field, type a name for your connection. Click Next.
9. In the Phone number field, type #777. Click Next.
10. Indicate which users will have access to the connection. Click Next.
11. Enter the Username and Password provided by your service provider (I did not have to enter either a username or password - I left those fields blank)
12. Click Next.
13. Click Finish.
14. In the Connect window, click Properties.
15. In the Properties window, verify that Modem - Standard Modem appears beneath the Connect using heading, then click Configure.
16. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure none of the other check boxes are selected. Click OK.
17. In the Properties window, click OK.

Windows 2000

1. Go to Start > Settings > Control Panel.
2. Double-click Network and Dial-up Connections.
3. Double-click Make New Connection. The Network Connection Wizard opens.
4. Click Next.
5. Choose Dial-up to private network. Click Next.
6. In the Phone number field, type #777. Click Next.
7. Indicate which users will have access to the connection. Click Next.
8. Type a name for your connection. Click Finish.
9. In the Connect window, click Properties.
10. In the Properties window, verify that Modem - Standard Modem is selected, then click Configure.
11. In the Modem Configuration window, clear the Enable hardware flow control check box and make sure none of the other check boxes are selected. Click OK.
12. In the Properties window, click OK.

Task 3
Connect the BlackBerry smartphone to the computer and verify that BlackBerry Desktop Manager displays Connected. The BlackBerry smartphone must be identified by BlackBerry Desktop Manager in order for the modem to establish a connection.

Important: BlackBerry Desktop Manager must be running for the tethered modem to function.

Note: If Microsoft® Outlook® is not operating in cache mode, you might receive a message indicating that BlackBerry Desktop Manager cannot contact the messaging server. If this message appears, click Cancel to proceed.

Task 4
Connect to the Internet using dial-up networking.

Note: During this procedure, do not activate the BlackBerry® Browser or any third-party application on the BlackBerry smartphone. An active data session may interfere with the modem connection. Also, make sure an ethernet connection is not active at the same time.

1. On the computer click Start > Settings > Network Connections><name of your new connection>.
2. If your service provider requires you to enter a username and password, enter the information in the fields provided. Otherwise, leave the fields blank.
3. Click Dial.
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Old 09-23-2009, 09:10 PM   #8 (permalink)
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I just found out today that a new version of SmartView is going to be released in a couple weeks. I have a link from my Sprint rep to download it and will be testing it tomorrow. It's is specifically for supporting the Tour and is version 2.25.0047.
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