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Old 09-19-2009, 04:18 AM   #1 (permalink)
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when i take a photo from my Bold it saves it as a .jpg.rem file and this file can be viewed on the bold but not on my laptop what could be the reason
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Old 09-19-2009, 04:26 AM   #2 (permalink)
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Your files are encrypted. A search for .jpg.rem gives a number of threads about that topic.

This one seems a good bet to try.
Cannot seem to disable media encryption (.rem extension)

Last edited by barbwyr : 09-19-2009 at 04:30 AM.
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Old 09-19-2009, 05:35 PM   #3 (permalink)
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Turn off encryption. Go to options > memory > encryption mode-none. If you are running bold software .244, update it to latest because it is known bug for encryption mode to stay on.
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