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Old 09-20-2009, 10:01 PM   #1 (permalink)
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Default 9630 audio stopped working

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all the audio stopped working on my 9630, even the preloaded ring tones.
what steps do i need to take to fix? do I have to reload or upgrade OS? what are the steps needed to fix this problem? Many thanks
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Old 09-20-2009, 10:05 PM   #2 (permalink)
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Did you do a battery pull? With device powered ON, remove battery for at least 30 seconds and replace.
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