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chuck11976 09-23-2009 12:08 PM

need help with email push
I have a Tmobile blackberry curve 8320 that I just had unlocked and now I'm using it on ATT. Everything works fine except that I don't get my email pushed to the phone. I can send emails out but I don't get them in. I used this phone with Tmobile and everything was fine. When I go to set up email accounts, it asks me for username and password. I don't remember either of them. Please help. The Tmobile is not willing to help because I'm no longer their customer and ATT can't figure out what's wrong.

zerog46 09-23-2009 12:16 PM

You might need to call AT&T and have them reset your password on there end, now that you are using them.

force10 09-24-2009 11:09 AM

I am having a similar problem with a tmobile 8320. I can use the phone and text on the att sim card but cannot access the web through the browser.

And I am pretty new to blackberry's as well and dont understand very much.

NJBlackBerry 09-24-2009 11:21 AM

force10 - do you have a BlackBerry Data Plan (not T-Zones; not Internet - a BlackBerry Data Plan).

force10 09-24-2009 11:33 AM

Perhaps not. I signed up for an unlimited data plan for an additional $15/month. I may not have indicated a change from my previous phone before doing so. Would a failure to do so result in the problem that I am having?

If so, is correcting the problem as simple as making a phone call? Is what I am looking for precisely the plan you mention - "a blackberry data plan"?

Thanks for any help.

NJBlackBerry 09-24-2009 11:34 AM

Yes to all of your questions.

force10 09-24-2009 11:47 AM

Thanks. ATT does very little on its website to make that clear in any way.

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