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Old 09-28-2009, 10:21 AM   #1 (permalink)
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Default Help, long time user with a new problem

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Greetings all, I have a new problem that has surfaced recently, and I for the life of me can't figure it out. I use BB Messenger all the time with 4 guys that I work with, for the last 4 years. Never had a problem. A few months ago I added my cousin who lives in Oregon as a BB contact. We can chat it up just like I can with the guys I work with, however every time I clear the history or end chat he disappears as a contact, and I either have to wait till he sends me a message or I have to manually add him back in. This happens every time. He's on Nextel Push to talk, and when I look at his contact info in the messenger program, it always says "unauthorized" next to status. All my other contacts say Active next to their status. I have added him as a pin and every time he disappears after I end the conversation. Any thoughts? Thanks in advance and sorry if its in the wrong area of the forums.

If anyone wants to experiment here is my pin # 31C3E57F

deej
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Old 09-28-2009, 10:23 AM   #2 (permalink)
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Just realized its been a while since I posted, I no longer have the 8703e, I now have the 8330 Curve on Verizon.
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Old 09-28-2009, 10:38 AM   #3 (permalink)
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One more bit of information, not sure if this means anything, bit all of the Pin numbers I have seen before my cousin's pin have had mixed numbers and letters, however his is all numbers and no letters......?
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Old 09-28-2009, 11:23 AM   #4 (permalink)
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But you can carry out converstions on BBM with him? I am guessing since he is using BBM he has a data plan? Is his nextel phone with Sprint? Does he have you as a contact on his BBM?
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Old 10-09-2009, 11:16 AM   #5 (permalink)
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Yes he has a data plan, and I am a contact in his address book and in BB Messenger. And yes his phone is sprint
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