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Old 09-28-2009, 10:44 AM   #1 (permalink)
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Model: 8330
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Cool eMails arrive already open in BB 8330

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One of many users receives emails already opened into his BB and therefore the BB does not advise that he has received a new email. We use Lotus Domino/Notes and a BES server.
I checked his Lotus Notes and the emails have not been opened therefore it is something happening between the BES and his handheld.
Could it be a setting in the BlackBerry?
Could it be a setting in the BES?
I'm not aware of a setting that would instruct the email to arrive as oppnened.

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