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Old 09-30-2009, 09:10 AM   #1 (permalink)
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Question Help w/receiving emails via microsoft exchange

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Im not a computer wiz but have a question. Our office just moved and switched over to microsoft exchange (whatever that is). Anyways, since that happened, I receive my company emails on my pc but do not receive them on my blackberry at all and neither does any of theother bb users. Any suggestions on what to do?
Old 09-30-2009, 12:48 PM   #2 (permalink)
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Talk to your IT department. It may be that they were not aware that people were getting email on Blackberries, it may be that during the change over they choose to also implement stronger controls. You don't mention whether or not these are company or personal Blackberries. Some companies don't allow corporate communications on private wireless devices, mine included. There are very good governance and security reasons for this.
My other Blackberry is a PlayBook.
Old 09-30-2009, 01:35 PM   #3 (permalink)
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Was your BlackBerry activated on the corporate BES? Sounds like nobody is on the new system and the IT department needs to add everyone.
Old 10-01-2009, 08:38 AM   #4 (permalink)
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You'll need to check out what your options are for getting your email from the Exchange server. You might or might not have a BES. Your BIS options include OWA, POP, IMAP and forwarding but it's impossible for us to tell you what's available and what is supported by your company.

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