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Old 09-30-2009, 10:45 AM   #1 (permalink)
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Smile Password on a BB Curve 8900

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How can I remove (disable) the password on a BB Curve 8900? I to to Options - Password, click on the 1st line (it shows Enabled), Disable does not appear, in fact what appears is the same menu as when clicking the Menu key. If I try with the Spacebar, nothing happens.
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Old 09-30-2009, 10:53 AM   #2 (permalink)
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Do you see the small red lock icon by the password setting?

If so, it's been locked to require it by your company BES , or you are using an old device which still has a BES IT Policy on it.
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Old 09-30-2009, 11:11 AM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
Do you see the small red lock icon by the password setting?

If so, it's been locked to require it by your company BES , or you are using an old device which still has a BES IT Policy on it.
I see the small Icon (to the left of the Enabled). Previously I could enable/disable the password. My BB is personal, it is not a company BB, nor does it use or have BES. Can this be related to the Theme? I changed my theme 2 days ago, from a free Theme to the Momentum Glyde theme from Trymax.
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Old 09-30-2009, 11:24 AM   #4 (permalink)
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Nope, shouldn't be related to the theme.

Options > Security > General Settings, scroll the bottom at **services** do you see a policy name stated just above or below?
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Old 09-30-2009, 11:32 AM   #5 (permalink)
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Quote:
Originally Posted by ahpitre View Post
I see the small Icon (to the left of the Enabled). Previously I could enable/disable the password. My BB is personal, it is not a company BB, nor does it use or have BES. Can this be related to the Theme? I changed my theme 2 days ago, from a free Theme to the Momentum Glyde theme from Trymax.
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Originally Posted by JSanders View Post
Nope, shouldn't be related to the theme.

Options > Security > General Settings, scroll the bottom at **services** do you see a policy name stated just above or below?
These are my settings in the Security - General Settings :
Content Compression : Enabled
Contect Protection : Enabled
Strength : Strong
Include Contacts : No
Services :
WLM 2.1 [WLMNA01] (AES)
Secure GC Enabled

I did enable Encryption for the Micro SD card, I don't know if this caused is issue.
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Old 11-19-2009, 01:34 PM   #6 (permalink)
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I discovered that if you select to encrypt your SD cards, and use the Password option, then you cannot disable password on the security screen. You first need to go to the Memory screen (Options - Memory), disable SD card encryption (set to None), Save, then goto Password, and you are able to Enable/Disable.
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