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BES backup restore correct procedure

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Old 10-02-2009, 10:53 AM   #1 (permalink)
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Default BES backup restore correct procedure

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So I have received a "like new" (refurb) from tmobile for my 8900 and I am on BES.

Last few times I updated software and backup restore device it duplicated my contacts/calender or just my email....

What is the proper way to do this? I currently am doing this:
Backup phone
Restore phone
Activate BES

Seems when I activate it wants to put everything on the phone twice....

I did a search on forum and google and couldn't find answer thanks in advance for your help!
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Old 10-02-2009, 11:03 AM   #2 (permalink)
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The BES stores a wireless backup. You don't need to do a restore via DM.
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Old 10-02-2009, 11:09 AM   #3 (permalink)
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Quote:
Originally Posted by jsconyers View Post
The BES stores a wireless backup. You don't need to do a restore via DM.
Thanks for the quick reply, does it do my text etc??

TIA!
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Old 10-02-2009, 11:12 AM   #4 (permalink)
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In BES 4.1 and greater, yes.

Take a look here : KB11202 - How to enable automatic wireless backup - Port3101.org : Your BES Connection
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[BES 5.0.1 MR2 / GroupWise 8.0.2 HP2]
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Old 10-03-2009, 04:52 PM   #5 (permalink)
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I cant enable this if im on "themessagecenter" can I?

tnx!
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Old 10-05-2009, 08:45 AM   #6 (permalink)
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You'd have to ask them about it. MailStreet has wireless backup enabled.
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