Hi, bes server has the feature "view/upgrade software" listed under "device management" menu.
I've tried to select an user and follow the wizard showed cliking on "view/upgrade software", but i receive the message:
"Un upgrade software request failed to be queued for 0 user(s) and no upgardes were available for 1 user(s)"
I have never used this function on bes server, i'm trying to use it for upgrade blackberry software from 188.8.131.52 to 184.108.40.206. I've seen, selecting a user, ricght click on it -> Edit Properties selecting blackberry "device" and then select software i see that some users have software version 220.127.116.11 and other 18.104.22.168, i would to try to upgrade all the device to the same software version.
Is it the corret procedure ?
Bes Server version 22.214.171.124