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Old 10-15-2009, 09:55 PM   #1 (permalink)
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Question We are required to archive email ... can we use BIS?

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We are a K-12 school with a number of faculty & students who access their school email with their Blackberries using BIS from their phone carriers.
We now have regulations that require us to archive all email sent through our servers. In our mail server logs, we see Blackberry users authenticating, but we do not have record of what they are sending (if they are not sending to one of our addresses.)
Does anyone know if there is a way to allow our email users to utilize bis AND comply with our email archiving requirements? Would we need to get BES and then block BIS in order to comply and allow our email users to use their BB with our email?
Any suggestions would be greatly appreciated!

Last edited by kmaimone : 10-15-2009 at 09:57 PM.
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Old 10-15-2009, 10:01 PM   #2 (permalink)
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AFAIK, BES is the only way to do that. And even if you do it that way, you will have some users that circumvent the rules and use personal email on personal devices or computers rather than your school email to send school related traffic.

BES would at least keep a record of what is going on via the work account.
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Old 10-15-2009, 10:22 PM   #3 (permalink)
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Do you have to archive any email pertaining to the school or all email to/from the BlackBerry. Are these BlackBerries owned by the school or purchased by the users/personal devices.

Proper policy and procedure should be created and if your new regulations require all email logged and archived I'd get a BES especially for security reasons
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Old 10-16-2009, 11:15 AM   #4 (permalink)
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Quote:
Originally Posted by kmaimone View Post
We now have regulations that require us to archive all email sent through our servers. In our mail server logs, we see Blackberry users authenticating, but we do not have record of what they are sending (if they are not sending to one of our addresses.)
IIRC BIS doesn't send via your servers. You'll need to clarify your requirements. Based on your OP it doesn't sound like there's an issue as your servers aren't used for the sent mail. However, are you required to archive the outbound mail even if it doesn't go out via your servers?

Last edited by takeshi : 10-16-2009 at 11:17 AM.
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