BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-16-2009, 06:16 PM   #1 (permalink)
New Member
 
Join Date: Oct 2009
Model: Bold
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default "Ink spots" on screen of Bold

Please Login to Remove!

What can cause dark spots on the screen. I have NOT dropped the BB recently and yet I found some dark spots, like ink smear, on the screen. It is within warranty, but my provider called "warranty" and was told that must be due to excessive pressure. As it is under warranty, I have no insurance and I question how a phone that has not been dropped (it has in the past, but not in a while)
cannot be considered faulty. What's the story here? Are they telling me the truth or trying to avoid exchanging? Other than a rare dropping, I've not misused the phone.

P.S. The first clerk said he thought it would be warrant, he said pressure, or bleeding, would look different. His reasoning:"The screen is whole, no cracks,and slight color (blue) eminates if you look a real shallow angle. Also the black spot stay when you apply pressure to the surrounding area." But he wanted a supervisor to look at it (I had to come back). When I came back, they simply had one of the reps call, and thats when I was turned down for warranty,
Offline  
Old 10-16-2009, 09:58 PM   #2 (permalink)
BlackBerry Extraordinaire
 
miamirulz29's Avatar
 
Join Date: Apr 2009
Location: The 305!
Model: 9000
OS: 5.0.0.592
PIN: N/A
Carrier: AT&T
Posts: 1,219
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Can you post a screen shot?
__________________
This isn't the real Caesar's Palace, is it?
What do you mean?
Did um, did Caesar live here?
Um... no.
I didn't think so.
Offline  
Old 10-17-2009, 10:11 AM   #3 (permalink)
New Member
 
Join Date: Oct 2009
Model: Bold
PIN: N/A
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by miamirulz29 View Post
Can you post a screen shot?
Not really sure how to do so. I found a couple pages on screen capture, but they want to send you off to download multiple files. I'll keep looking.
Offline  
Old 10-17-2009, 02:32 PM   #4 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

From your phone google capture it. Works pretty well. And free
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.