BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-26-2009, 06:26 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: Vashon, WA
Model: 9900
OS: 7.0.0.503
Carrier: AT&T
Posts: 91
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Upgraded to OS 5.0 but can't get BBM 5.0 too.

Please Login to Remove!

I upgraded my 8900 to 5.0.0.314 today but can no longer get BBM 5.0 to show up. I've tried reinstalling off app world. It says it installed but doesn't show up anywhere. I tried re-installing off back up but it was grayed out.

I plugged in the phone, ran uploader and it installed 4.7. I then restored everything from back up. Works fine. Then, I went back to app world and downloaded 5.0 and it asked if I wanted to overwrite 4.7. Clicked yes, everything was erased. Started over again with 4.7, everything works again.

Am I stuck on 4.7? Is there a fix?

Thanks,

Jeff
Offline  
Old 10-26-2009, 06:36 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Delete the current BBM you have.

REboot the device with a powered on battery pull.

Then using your browser, go to BlackBerry Messenger and download and install BBM5 again.

After installed, check your downloads folder first for the app, or instant messaging folder.
Offline  
Old 10-26-2009, 07:56 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2007
Location: Vashon, WA
Model: 9900
OS: 7.0.0.503
Carrier: AT&T
Posts: 91
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you, worked great.

-Jeff
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.