1) The upgrade is NOT available for the Tour
10/26, there was an update released (126.96.36.1998) for the Storm (9530). VZW never announced an update for the Tour to be released at this time.
2) They don't know if it WILL be availble at all for the Tour (idiot rep told me that most of the changes are for the Storm and Tour is not included)
At some point, I am sure OS5 will be available for the Tour. The push is on to move all the newer handhelds to OS5 but VZW is slow in approving OS upgrades for release.
3) Their website is offering the update to 4.5, which is behind the 4.7 I got with my new phone two weeks ago!
See answer to #2
Anyone know more about what's going on? Or is Verizon just doing their "playing dumb" thing again....
No they are not. They are telling you the truth.