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Old 10-28-2009, 02:23 AM   #1 (permalink)
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Angry ABC Amber BlackBerry Problems

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hi there

has anyone had the same problems as me. I down loaded the software from the ABC Amber BlackBerry site, paid them thrught my credit but never got a serial number to be able to use the purchased software

I have sent them several emails but no response and they dont have any contact details.



sid
[email address]
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Old 10-28-2009, 08:37 AM   #2 (permalink)
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We use the ABC Blackberry program here. We bought it a few months ago, and everything went fine.
I have not, however, needed to contact them for support either.
If you can get it running , it is well worth the money.
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Old 10-29-2009, 09:56 AM   #3 (permalink)
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Quote:
Originally Posted by Ealkid View Post
I have sent them several emails
Did you check to make sure that their reply wasn't accidentally tagged as spam?
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Old 10-31-2009, 12:29 AM   #4 (permalink)
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Good point.
Our spam filters are so restrictive we have false positives every day.
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Old 11-11-2009, 04:21 PM   #5 (permalink)
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Quote:
Originally Posted by Ealkid View Post
hi there

has anyone had the same problems as me. I down loaded the software from the ABC Amber BlackBerry site, paid them thrught my credit but never got a serial number to be able to use the purchased software

I have sent them several emails but no response and they dont have any contact details.



sid
I've got the same probem. Moreover I paid them twice (through Regnow and Swreg). Last time I received info with "URL to download the fully functional version and the reg key will be sent by ProcessText Group shortly" but I'm still waiting...
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Old 11-20-2009, 08:49 AM   #6 (permalink)
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thanks for the response...
doubt there is a spam problem...
after many, many, many emails ...they finally responded and asked for my order number...which i sent to them in feb and since than reminded them several times ..but till date no response...

there is just no way of reaching them but through their email ..which they dont seem to respond to....

one year later ...still no bloody reg key ....
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Old 11-20-2009, 10:40 AM   #7 (permalink)
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If you do ever get your key you will love the program.
GLAD I backed up my key
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