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Old 12-05-2005, 02:34 PM   #1 (permalink)
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This is posted in the 7100 forum as well but I just wanted to ensure wide exposure in hopes someone will be able to help. Thanks!

My BlackBerry 7100t will not charge and will not sync up as there is something wrong with the internal port on the 7100. I took it to several Tmobile retail locations and none of the other chargers were able to work. Yesterday I spoke with a customer service and will be getting a new one in a few days since I am still under warranty.

My question is if there is any way possible to recover my phone book? I heard that some places can take it apart and transfer the hard drive to the new phone? Is this possible or just rumor? I am increidbly reliant on the info stored on this phone so any help would be greatly appreciated. Until then, I will be trying to sync up and hope that there is a magical connection. Thanks
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Old 12-05-2005, 02:49 PM   #2 (permalink)
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If you are talking about your "Address book", You should have it in Outlook or whatever email you sync up with. I hope you didn't type all your address info directly into the BB, right?

btw, double posting is frown upon by some. Since many read the site by the "new posts" shortcut, you see both of your threads.
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Old 12-05-2005, 02:58 PM   #3 (permalink)
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Sorry bout the double post, I wasn't aware of the site guidelines.

As to your point, it has been months since the last sync and so I was hoping there was some way to cover all the info entered since.
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Old 12-05-2005, 04:09 PM   #4 (permalink)
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If I were you, I'd go to my T-Mobile retail store and ask to borrow a battery. From there, you could send all the contacts in emails, or just write them down. I guess I don't know how many you have, but getting a different battery would be in your best interest.
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Old 12-05-2005, 04:16 PM   #5 (permalink)
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Quote:
Originally Posted by berrywoes
My question is if there is any way possible to recover my phone book? I heard that some places can take it apart and transfer the hard drive to the new phone? Is this possible or just rumor?
Generally in these situations they're copying the SIM phone book. Blackberries don't store contact information on the SIM card -- they use their own internal memory. Good luck and be sure to sync often if they're important! You might want to check into getting hosted BES 4.0+ service as you will then have wireless sync and not have to worry about connecting a cable to your computer.
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Old 12-05-2005, 04:19 PM   #6 (permalink)
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Another possibility is to attempt to use SyncML and attempt a wireless OTA download -- this is an advanced technique. (SyncML provides a method of wireless non-BES synchronization).

I have never used SyncML before, so please don't email me asking...but do a search for 'SyncML' in this forum.

This is for advanced users only, though...

In the future, you may wish to use wireless OTA synchronization using BES; it provides a nonstop wireless backup of all your contact info.
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