10-29-2009, 04:13 PM
Join Date: Jul 2007
Location: In a van down by the river.
PIN: <- Where do I find this?
Post Thanks: 146
Thanked 143 Times in 122 Posts
Welcome to the forums.
Create a backup of your data.
Once you have the backup, try clearing your contacts database on the device by doing the following:
In DM, go to Backup/Restore, select Advanced, in the device database column, highlight address book and select clear.
That will clear your address book database. Once it shows empty on the device, try to resync with Outlook.
Worst case scenario, if the sync still doesn't work, then do a restore from the backup you just created.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]