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Old 10-30-2009, 12:17 AM   #1 (permalink)
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Default windows 7 and desktop - no go

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Decided to upgrade( one new computer and one older one ) to 64 bit windows 7. I am now unable to sync my blackberry to outlook. I spent more than 1 hr with RIM tech support. They were unable to sync either and finally admitted that they needed a new desktop upgrade. I am still able to sync with Vista.
Windows 7 has been announced for a long time and Beta versions since early this year. It is mind boggling that RIM has not been aware of this issue and has waited this long to finally work to get a fix.

I like my Blackberry and need a UMA phone but if a 3G version from another phone manufacturer comes along soon, I'll be happy to switch. RIM really has not delivered
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Old 10-30-2009, 06:43 AM   #2 (permalink)
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Can you confirm which version of Desktop Manager you are running?
RIM did release a Service Pack for V.5 (5.0.1) to make it compatible with 7.
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Old 10-30-2009, 08:37 AM   #3 (permalink)
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I upgraded to Windows 7 last weekend. I re-loaded DTM 5.0 and it worked fine for me. I have since downloaded and loaded 5.01 but had not experienced any problems with 5.0. Milage seems to vary.

RIM released fairly quickly. But other vendors are even worse. HP won't be releasing the updated software for my all-in-one printer until January. Luckily, it runs even better with the native Windows 7 drivers than it ever did with HP sofware.
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Last edited by TXLady : 10-30-2009 at 08:39 AM.
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Old 10-30-2009, 09:20 AM   #4 (permalink)
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Which version of Outlook are you running? Outlook 2010 Beta doesn't work. I have to have 2007 installed as well before I can sync to my computer.
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Old 10-30-2009, 03:41 PM   #5 (permalink)
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I have no issues syncing Win7 (32 bit), Outlook 2007 and DM 4.7.
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Old 10-31-2009, 07:01 PM   #6 (permalink)
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Default windows 7 and desktop further thoughts

I'm running windows 7 64 bit and have the latest desktop which was released Oct 26 5.0.1 and I get an unspecified error on both of my computers and am unable to sync either one. I'm also using an 8820 with 4.5 operating system.
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Old 10-31-2009, 07:06 PM   #7 (permalink)
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I'm also running Outlook 2007 but I never get far enough to sync. I can only get to reset my preferences before I get an unspecified error on one computer and cannot get that far on the other. Again Windows 7 64 bit, and desktop 5.0.1
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Old 10-31-2009, 07:30 PM   #8 (permalink)
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I don't even get that far with Windows 7 64 bit. Mine just stops during installation. I see 2 bars of the installation manager then it just goes away.
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