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Old 10-30-2009, 12:18 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
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Default WEIRD: Tour locked and won't connect to DM

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I have a Verizon Tour with original (latest verizon version) of the OS. No beta software installed. Everything was running fine and today at lunch, I received a text message which promptly rebooted my device. Once it came back up, no buttons would work except for the ALT and Shift keys. Nothing. Did multiple battery pulls and even left the battery out for like 30 minutes.

I brought the device to my office and opened DM. Once I plugged the device in, it recognized the PIN and then greyed out all options on the screen. I can literally not click on anything in DM or the device. Anyone had this happen? Up until now, the phone was working just fine without any issues.
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Old 10-30-2009, 12:56 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: May 2006
Location: Dayton, OH
Model: 9630
Carrier: Verizon
Posts: 81
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Here is an update. I received an App Error 523 Reset message. It reset and still I cannot access it via DM.
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