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Old 10-31-2009, 11:21 AM   #1 (permalink)
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Default Tour won't turn on (just cycles, nothing works)

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Hi All,

I'm desperate and hoping you can help...

I was upgrading an app last night and when I restarted (when prompted), it never came back on. It will try to boot up, but I just get the little clock thing, that tries for a while, and then it power cycles and just keeps going in a loop. From what I have read on the web, sounds like the OS is possibly corrupt or something. Just great.

I tried connecting to the device with the desktop manager software, and the BB isn't seen. I also tried the JL_Cmdr program, and that couldn't connect it either. This BB is on a BES as well, so I'm completely hosed right now with no work email or my phone.

Any other ideas on what I can do to get his back to life? Any tricks I may not have found that I should try?

Thanks.
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