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Old 10-31-2009, 11:17 PM   #1 (permalink)
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Default Problem syncing calendar

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All of a sudden, my calendar entries no longer are syncing. Everything works great for address book entries, memos and tasks... and I have not changed any settings - the settings for calendar are enabled... but when the sync occurs, it doesn't even attempt the sync. There's no mention of calendar entries in the sync log either.

I have verified that the calender with all of my entries set as the default calendar service (default services/calendar - CICAL).

Just because, I have also resent the service books, but it didn't make a difference.

Any ideas?

BlackBerry: Bold
OS: 4.6.0.301
DM: 4.7
PC OS: Windows 7
Outlook Version: 2007

Last edited by fonejunkie : 10-31-2009 at 11:19 PM.
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Old 11-01-2009, 10:41 AM   #2 (permalink)
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Wirelessly posted (8820)

Are you seeing any error messages from DM?

Since it sounds like you set your default calendar, I would try deleting your calendar database on the handheld and then resync.
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Old 11-01-2009, 04:11 PM   #3 (permalink)
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There are some oddities with Windows 7 still. I would suggest at least upgrading to DM 5.0 for a start. Have you recently downloaded or updated Facebook? Sometimes this can add a new calendar or change your default calendar.
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Old 11-01-2009, 04:51 PM   #4 (permalink)
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There were no error messages either displayed or in the sync log file. When I watched the sync process, it didn't even attempt to sync the calendar.

I still have issues with DM 5 giving errors trying to back up my device, so I refuse to load it. DM 4.7 does not have those issues, and until last night, has worked perfectly with my Bold on both XP and Win7.

I spent several hours last night researching and finally was able to resolve the issue. Everything I read pointed to the wrong calendar being "active" in the default services (CICAL) area... and I had deleted ALL CICAL service books except the calendar that I have been using all along (and knew to contain all of my calendar entries).

Reconfiguring the sync settings did not help, neither did uninstalling and reinstalling the desktop manager software.

I was able to ultimately resolve this by removing ALL calendar service books, including the known "good" one... then I did a battery pull. After putting the phone back together and resending service books, everything is fine. I still don't know what went wrong or how it happened.
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Old 11-01-2009, 04:58 PM   #5 (permalink)
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Wow. That's a freaky problem. Glad it got sorted though.
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Old 11-01-2009, 05:41 PM   #6 (permalink)
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Yeah, definitely a strange one. Thanks to both of you for the suggestions.
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