BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-03-2009, 07:01 PM   #1 (permalink)
New Member
 
Join Date: Nov 2009
Location: Norfolk UK
Model: 9000
OS: 4.6.0.162
PIN: N/A
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Where's my email?

Please Login to Remove!

Hopefully someone can help with the following:

This started about 2/3 days ago. I spent a whole day at work and received no emails to my BB. At just after 5 when I got home about 16 odd emails came flurrying through, the first one with a sent time of 08.40am. Next day, again no emails to my BB all day whilst at work but when I returned home I recieved 30 something emails in the space of minutes.

I have a reasonable mobile signal everywhere at work. I have no restriction to data download each month. I have my firewall disabled on my BB. When I return home each day my BB is jumping onto my WiFi network.

The last point I made must be important - it suggests that my email will only arrive if i'm connected to an internet connection. They are not being received over my mobile network, but they have been until just very recently. My only thought was to check for a setting that allowed you to specify over what type of connection you should receive data but I couldnt find anything like this. The only other thing I tried was a soft-reset ie removing battery whilst BB powered on still.

Hopefully someone can make a suggestion.......

Thanks
Offline  
Old 11-03-2009, 07:12 PM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

When at work, does it show GPRS (or 3G with the blackberry symbol) in capitals?

It suggests to me, its not connecting to BIS on the carrier network.
(manage connections - services status. will show if BIS is connected via mobile network)
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 11-04-2009, 06:57 AM   #3 (permalink)
New Member
 
Join Date: Nov 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

look under

options-> mobile network

for data connectivity settings
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.