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Old 11-05-2009, 10:08 AM   #1 (permalink)
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Default Changing "Email Account Name" won't save

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I've been trying to change the name of my personal email account on 3 different Tours now, and it won't save. It defaults to the email address. I can change it, and it says the account was updated, but it doesn't stick. It keeps showing the email address as the account name.

Is this a bug in the software? Must be, since 3 Tours have done it.

Any ideas? Thanks.
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Old 11-05-2009, 12:03 PM   #2 (permalink)
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Did you resend the Service Books after you changed the email address?
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Old 11-05-2009, 12:25 PM   #3 (permalink)
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If your doing in on the phone, try the BIS site on a PC.
It might help.
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Old 11-05-2009, 01:21 PM   #4 (permalink)
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Considering I don't know what resending the Service Books means, I'm assuming I didn't do it. On my wife's Curve though, I was just able to change it and save and it stayed.

Thanks
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Old 11-05-2009, 02:09 PM   #5 (permalink)
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where are you changing the setting?
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