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Old 11-05-2009, 08:22 PM   #1 (permalink)
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Default Address Book Syn problem need help!

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When I syn my BB 8830 addr. book with Outlook 2003, an error happened right at record 572.

I did try to clear the all the calendar entries and resyn as it i instructed. But it didnot work.

Please help how can I quick pick out and delete the above record or any other way to solve the problem.

Please help
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Old 11-05-2009, 08:39 PM   #2 (permalink)
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Are All your contacts in Outlook Already? Looks like contact 572/573 is corrupt.

If all you contacts are in Outlook you can delete your device address and then resync.
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Old 11-05-2009, 09:01 PM   #3 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
Are All your contacts in Outlook Already? Looks like contact 572/573 is corrupt.

If all you contacts are in Outlook you can delete your device address and then resync.
Thanks for reply. But I did add in many new important contacts. Beside, I didnot syn for more than 3 weeks. If I clear the device addr. book. I will lost quite a lot of contacts
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Old 11-06-2009, 06:13 AM   #4 (permalink)
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I fond the problem and resyn done!

As I understood, BB Addr. book consider each contact is a record. Each records contains fields. When we put in information foe each field, we have to comply the structure of the field. My fault is in Birthday field, I did put 2 digits (instead of 4). When I corrected that, I resyn successfully.

It took me 4 hours to find out, especially when i found the same problem in this link:

blackberryforums.com/gene...onization

Thank for visit my post
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Old 11-06-2009, 12:12 PM   #5 (permalink)
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Its always a good idea to backup your contacts, I use ZBook and it does and excellent job and its easy to edit/change or delete information straight from your PC. Also everything is OTA so no need to carry cables!
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