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Old 11-06-2009, 01:08 AM   #1 (permalink)
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Default Pls Help! Upgrading BDM to 5.1

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I am a total BB newbie, so bear with me please . I am in Pakistan and I suspect things here are going to be a little different, especially where OTA upgrades etc are concerned.

I had the Blackberry Desktop Manager 4.6 with my new Bold, so I decided to upgrade that to 5.1. Once I did that, I have no idea how, but I got a prompt saying that there were applications and software that needed to be upgraded. So I clicked next, the only thing bothering me was what appeared to be a suggestion to upgrade my Blackberry software too, I am assume they meant the firmware. So I clicked next and the message I got then said that I will need to do a OTA settings and services upgrade too after I was done upgrading all the stuff mentioned earlier.

The trouble is, I don't know anything about this.
1- I would like to get the latest and greatest Desktop Manager, Firmware and all the updates to the applications I have on my phone.
2- Would the upgrade I am talking about above delete everything on my phone? If so, what's the easiest was to recover that data? I am assuming that would be through the BDM backup/restore module?
3- Does my service provider need to do anything to my Bold once I have updated all this good stuff? Typically, in Pakistan, our service providers know very little, so tech support is going to be an issue.

I'd appreciate it if someone a lot more learned could guide me through the process.

Cheers,

Rao
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Old 11-06-2009, 01:36 AM   #2 (permalink)
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31 views, no help yet . Would appreciate a comment so I can get started.

Thanks,
Rao.
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Old 11-06-2009, 03:16 AM   #3 (permalink)
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It may be that noone has posted because they don't know of an answer. Remember that for the US here, a large number of people are asleep right now. Give it another day or two, it's most likely that the more experienced here will be able to give you ideas. Personally, I have only had a BB for about three or four weeks, and have been exclusively with T-Mobile for the last 10 years, so I don;t have anything useful to give you as far as help. I look to see if I can, though.
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Old 11-06-2009, 04:05 AM   #4 (permalink)
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Thanks a lot. I do understand that. I'm just getting impatient because I can't wait for all the good stuff

Rao.
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Old 11-06-2009, 05:29 AM   #5 (permalink)
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1. Do you have a blackberry data plan on your account?
2. Desktop manager when upgrading an OS on your phone BACKUPS YOUR DATA, then restores it as part of the process.
3. When it talks about OTA settings, it means you would need to "register" with the network to retrieve your service books (the things you get from having a Blackberry data plan), so that your phone will continue to receive email, and browse the internet.
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Old 11-07-2009, 03:11 PM   #6 (permalink)
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Quote:
Originally Posted by Midnightdraven View Post
1. Do you have a blackberry data plan on your account?
2. Desktop manager when upgrading an OS on your phone BACKUPS YOUR DATA, then restores it as part of the process.
3. When it talks about OTA settings, it means you would need to "register" with the network to retrieve your service books (the things you get from having a Blackberry data plan), so that your phone will continue to receive email, and browse the internet.
Thanks for your help.
1- Yes, I have a data plan. Its BIS not BES
2- Great!
3- That's the part that troubles me. I'm not sure if my provider will be able to push the service books to me. Guess the only way I could try and find out is if I spoke to them. So I will do that and see how it goes.

Cheers.
Rao.
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Old 11-07-2009, 03:28 PM   #7 (permalink)
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If you have BIS, you can send the service books yourself.
It does usually happen anyway, but sometimes it does not.
Option - advanced - host routing table. press menu - register now.
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