11-18-2009, 12:00 PM
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| | App Error 523 Insights
Here's a post I put on CrackBerry.com regarding this error (below). In your situation I think it would be best to find a Windows XP/Vista/7 system and use the JL_Cmdr utility to try and delete your Alarms in your phone. In my case deleting the Alarms worked. I've been in your situation with having to reload the OS. I've reloaded my entire OS after a JL_Cmdr wipe at least 8 times. Each time the problems kept occurring after heavy use of the Alarm feature on my Bold. Hopefully my ramblings below might help a bit. Good luck.
I don't know if this will help your situation, but I have received this error the entire time I've had my Bold (9000).
You don't happen to add lots of Alarms to your Calendar do you? Well, I do. I need appointment reminders that are persistent and extremely annoying to get my attention. I use the normal reminders to just harass me about things I want to be doing, not need to be doing.
Anyhow, I noticed that after a while of using my Bold that I put in so many alarms, usually over 25 or so, into the calendar that problems start occurring. First thing that happens that is usually my warning of imminent catastrophe is that my morning alarm doesn't go off on the phone. After a reset, I would get the App Error 523 and then have to do a OS wipe (using forums' instruction to use JavaLoader to force a wipe on the phone) and I would lose everything. Now, I notice, the newer firmware doesn't crash the phone completely. I'll get the App Error 523 message now when I go to do any sort of data sync or backup. Luckily, I found a trick to wipe my calendars before the error occurs.
Startup Desktop Manager. When it goes to scan the phone for updates, hit Cancel. Go to Backup and Restore. Then click on Advanced. It will do a scan on the phone to see what databases are on it. This might trigger an App Error 523 crash. Reset your phone if this happens and wait until right after it comes up and the Desktop Manager tries to do another "Updates" scan. Cancel that scan. Now it should try and do another Database Scan again. let that occur, but as soon as it finishes, find the Alarms item (you'll see a number next to it, which is a count of alarm items) and click on it and delete it quickly.
This worked in my case, luckily. I have firmware v22.214.171.1247 (Platform 126.96.36.199) provided through AT&T (my carrier). The previous version of the firmware, 188.8.131.52xx or something, would immediately come up with the App Error 523 on boot and stop me from doing this. Now at least I can recover my phone through this pain of a fix without doing a complete wipe. If you don't have this firmware and get the App Error 523 immediately on boot, you might try to use the JavaLoader utility and mess with the command line functions to delete just the Alarms data on the phone. See some other forums on how to do that in detail. I followed them myself months ago when this problem kept occuring on my original Bold before I swapped it for a refurb replacement.